In this post, we cover some key considerations to keep in mind, as well as what you stand to benefit if you integrate with Facebook Messenger.

Even before the pandemic, it was clear that automation was taking over customer support systems.

Conditional logic is a recent feature that is sure to create more dynamic chatbots. Use these strategies to build your bots more efficiently and craft more personalized bot paths for each user, all in one bot!

Chatbots are an ideal solution for customer support.—offloading commonly asked questions and saving your team’s valuable time. Learn more about how Instabot can help